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Q: |
Why do you offer your scan Packages much cheaper than competitors? |
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A: |
Our scan Packages Prices are much less than the scan packages provided by competitors for the following reasons:
- We develop our scan packages in house and we don’t license any code
from third party company, so we are not paying licensing fees which will raise the price as competitors do.
- Our philosophy is selling more at lower prices than selling few at higher prices.
- We also believe that small businesses deserve to have some
level of protection as big business.
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Q: |
If i buy a scan, can i get any updates in the future? |
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A: |
Absolutely! Extentrix Systems will upgrade any sold package(s) for one year free of charge provided that it's purchased with unlimited license.
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Q: |
How often do you update your scan packages? |
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A: |
We release new updates for the scan packages at most every two months
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Q: |
What are the Anti-Viruses, Anti-spyware & Firewalls supported by Extentrix Scan Packages? |
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A:
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To see a list of supported Anti-Viruses & Firewalls, Please
Click here
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Q: |
Can I use the current Endpoint Analysis Scan Packages by Extentrix with Citrix Access Gateway Advanced Edition 4.5 with its latest Hotfix? |
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A: |
Yes, Extentrix Scan Packages Suite contains cab files and EPAclient.exe which is tested under “AAC450W001” Hotfix.
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Q: |
If I need you to customize a scan to meet my requirements, are you providing a custom scan service? |
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A: |
Of course, we can tailor a scan package that meets your specific needs. For more information, click here. |
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Q: |
I am interested in Extentrix scan packages, but unfortunately I need a package with French localizable language? |
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A: |
Extentrix Systems works to support scan packages with multiple languages and French is one of them.
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Q: |
Citrix already provides EPA scans free with CAGE. Why do I have to buy Extentrix EPA Scan Packages? |
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A: |
When Citrix came up with End point Analysis solution, they supported
few Antiviruses and Firewalls and they left the doors open for third party companies like Extentrix
to do EPA development as the market needs. That’s why Extentrix developed more advanced
scan packages. |
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Q: |
What Antiviruses, Anti-spyware and Firewalls do Extentrix EPA scans support? |
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A: |
We support the most used and trusted Antiviruses and Firewalls that are used by most customers. To see the list of antiviruses and firewalls that we support, please
click here.
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Q: |
Will you support new Antiviruses, Anti-spyware and firewalls? |
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A: |
Absolutely! EPA scans
are evolving products. Our list of
Antiviruses and Firewalls is growing, this
is because of comments and requests made by
users like you. We appreciate our customer’s
comments and feed back that we always add
the most requested scans. If you haven’t
found what you are looking for, please feel
free to contact us at
support@extentrix.com |
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Q: |
Is it safe to order from your website? |
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A: |
Absolutely! Ordering from our online store is 100% secure. We use PayPal to purchase orders, beside that the order information data sent over the internet to PayPal website is encrypted. PayPal is well known name in secure payment and money transactions, it securely provides different methods of payment for customer convenience.
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Q: |
If the product doesn’t work properly or if I have problems in installing it, what should I do? |
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A: |
Just send us an email with description of your
problem to
support@extentrix.com and we will work
with you in solving it. |
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